Frequently Asked QuestionsFrequently Asked Questions
Orders & Shipping
Q: How long does shipping take?
A: Orders are processed within 1–2 business days and shipped via USPS from Eastvale, CA. Estimated delivery is 2–5 business days depending on your location.
Q: How do I track my order?
A: You will receive a tracking number via email once your order ships. Track your package at usps.com.
Q: What if my package is lost or damaged?
A: Contact us at xxxxxxxxxxxxx.com within 7 days of delivery. We will reship your order at no charge.
Q: Can I change or cancel my order?
A: Please contact us as soon as possible. We cannot guarantee changes once an order has been processed.
Products
Q: Are Linguard™ products DEET-free?
A: Yes. All Linguard™ products are 100% DEET-free. Always.
Q: Are your products non-medicated?
A: Yes. All products are plant-based and non-medicated.
Q: Are they family-friendly?
A: Yes. Our plant-based formula is gentle for everyday use.
Q: Can I use Linguard™ products on my face?
A: Yes, avoid contact with eyes and mouth.
Returns & Refunds
Q: What is your return policy?
A: We offer a 60-day return window from the date of delivery.
Q: How long does a refund take?
A: Refunds are processed within 5–10 business days to your original payment method.
Q: What if I received a damaged product?
A: Contact us with photos within 7 days of delivery. We will replace it or issue a full refund at no cost.
Still have questions? Contact us at xxxxxxxxxxxxxxxxx.com
Linguard™ — Premium Botanical Outdoor Comfort